Posted by Pascal on January 01, 1970
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Pascal Smits is an expert in graphic design, print quality accuracy, product analysis and production process. With a background in print process management and printer development, Pascal is an all round expert.
My holiday cards order was very good with Overnight Prints.
The instructions on their website caused us some confusion, but a call to Overnight Prints cleared it up quickly.
We received the cards a day ahead of schedule. They are glossy, high-quality, and exactly as I wanted them to be.
I will say that some of my colleagues ordered business cards from Overnight Prints, some of them did have some problems with crooked corners, especially, but since i needed this job done QUICK and cheap, i decided to go for Overnight Prints. I will be checking them out for anything not requiring curved corners in the future!
Rating: 5 / 5
MOO is the best! I started working from home crafting dog products and I need some professional business cards and accessories. My neighbor is a freelancer and he recommended Moo. Since I am just starting out I went for their most simple and less expensive option, but I will upgrade my business cards in the next couple of months.
Rating: 5 / 5
Snapfish is converting to a new site, and I had to communicate with at least four-five different CS reps. I admire people who can speak multiple languages, but this became ridiculous.
They all were obviously using the same script (e.g., "I am more than happy to help you with that. Please kindly hold on the chat for a minute, meanwhile I look up the information."), and in the end, none were able to help me. I really wanted to communicate with a manager, not about the CS reps, but about the problems with Snapfish's new site.
My problem stems from the conversion of classic Snapfish to the new Snapfish. I started a photo book on another photo site (with no problems). Because a family member downloaded photos I want to include to Snapfish, I had to start over on Snapfish. Two of my images wouldn't download, (requiring 2-3 chats before someone finally figured out what to do), the size/format of the book I want is not available in the new Snapfish (which I learned after starting it on classic Snapfish and another chat), and photos shared on the new Snapfish cannot be transferred/shared with the classic Snapfish (another chat). So I either needed to use a different book (more expensive) or not include the photos.
Apparently, these features will be available once the new Snapfish is complete. Why on earth would any company introduce a new version before all features are available or before the bugs are worked out--beta version? I'm ordering prints of the photos on the new Snapfish and will scan them to include in my photo book on the other site. Then I'm done with Snapfish
Rating: 1 / 5
Im very frustrated with Cafepress. I tried to order online and spend more then an hour trying to get that order done: It was just impossibe!
I Finally ended up ordering by phone (and must admit the lady on the phone handeled it professional) still im very frustrated by their website.
Rating: 2 / 5
Tiny Prints did not deliver my order by the delivery date, even though I paid for super rush delivery. The did not contact me to say anything was holding up my order. The auto message when you call even said they weren't experiencing delays and all orders were being sent on time. Two different Tiny Print reps aid I would get the order the following day. When I called again to question that, because it was the night before the new delivery date and they still hasn't printed yet, they admitted after some questioning that I would not receive the order the next day. I wasted hours creating the invitation on Tiny Prints and now need to start over with someone else because Tiny Prints has false advertising, poor customer service, and claim copyright issues for not sending me the file to go elsewhere.
Rating: 1 / 5
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