Posted by Pascal on January 01, 1970
Like this? - Share This!
Pascal Smits is an expert in graphic design, print quality accuracy, product analysis and production process. With a background in print process management and printer development, Pascal is an all round expert.
Snapfish is converting to a new site, and I had to communicate with at least four-five different CS reps. I admire people who can speak multiple languages, but this became ridiculous.
They all were obviously using the same script (e.g., "I am more than happy to help you with that. Please kindly hold on the chat for a minute, meanwhile I look up the information."), and in the end, none were able to help me. I really wanted to communicate with a manager, not about the CS reps, but about the problems with Snapfish's new site.
My problem stems from the conversion of classic Snapfish to the new Snapfish. I started a photo book on another photo site (with no problems). Because a family member downloaded photos I want to include to Snapfish, I had to start over on Snapfish. Two of my images wouldn't download, (requiring 2-3 chats before someone finally figured out what to do), the size/format of the book I want is not available in the new Snapfish (which I learned after starting it on classic Snapfish and another chat), and photos shared on the new Snapfish cannot be transferred/shared with the classic Snapfish (another chat). So I either needed to use a different book (more expensive) or not include the photos.
Apparently, these features will be available once the new Snapfish is complete. Why on earth would any company introduce a new version before all features are available or before the bugs are worked out--beta version? I'm ordering prints of the photos on the new Snapfish and will scan them to include in my photo book on the other site. Then I'm done with Snapfish
Rating: 1 / 5
I placed several orders with Vistaprint before, and was a satisfied customer until recently. I needed Christmas cards quickly so i paid extra for rush delivery (which takes 3 days). Now we are 15 days later and i still didn't receive the cards that i needed urgently. There is no phone number to contact them, only an Email address where you have to wait for days to get a reply. Finally their reply was unsatisfactory and i still have nothing. They do make you pay upfront, but no delivery and no customer support. Vista print: never again for me!
Rating: 1 / 5
Being their customer for several years and never encountered any problems before, the last order was dissapointing. The quality of the photo's was grainy, but they did solve the manner and reprinted my invitation cards free of charge.
Rating: 4 / 5
I decided to surprise my wife with a t-shirt with the first picture with us as a couple. The guys from DesignAShirt are very professional and they helped me chose a design that my wife would love. Decent prices and the quality is topnotch, the shirt went through at least 20 washes and it looks great.
Rating: 5 / 5
InkGarden is my go to site whenever I want to get a gift for my friends or want to personalize something for myself.
I usually tend to buy products that have a design they come up with as my photos somehow never look that good printed. Probably becourse I use an older camera. Last month I ordered a baby blanket for my cousin that just gave birth and she cried when she saw it, it was a perfect gift!
Rating: 5 / 5
Copyright © 2026 - Printingdeals.org
