Posted by Pascal on January 01, 1970
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Pascal Smits is an expert in graphic design, print quality accuracy, product analysis and production process. With a background in print process management and printer development, Pascal is an all round expert.
Hello, I called customer service a few days ago with questions regarding the wedding cards I was attempting to order. A customer service representative by the name of Samara, not only navigated me through the site but informed me how to change colors, fonts, where to find offers, how and where to request the quick shipping (fasting shipping) and information on how to ask the designer for minor changes. She was extremely efficient, professional, knowledgeable, competent and friendly. Like I stated to her, I am extremely stress prone so to have such a pleasant experience and smoother process with ordering my wedding invites, that call truly made my week! I will be referring any and all contacts to order from this company, as she was just so helpful and resolved all my issues.
Rating: 5 / 5
I prefer Print Place over any other printing company and have been using them for years. They are my one stop shop for any printing job. Service level is wonderful, product quality excellent. The only negative i can think of are their outrageous shipping rates if you order multiple products. They really need to fix that.
Rating: 4 / 5
Using the holiday sale offer saved a nice amount on my holiday cards offer. Their quality was good, colours were vibrant and the stock was of good quality. Most importantly: delivery wa on time (2 days later) Like every year I was late with my order, so there wern't a lot of options to get my cards done in time. When i saw the offer from Overnight prints i took it, and looking back im glad i did.
Rating: 5 / 5
Have used Cafepress many times, and have absolutely nothing but praise for them. I have recently ordered t-shirts in the wrong size, and also got a mug with a hairline crack along the bottom, causing it to leak droplets of water, but within 30 mins of emailing, I received a response.
They even sent out a replacement mug and told me to the keep the old one, and the same for one of the t-shirts I had bought - that's $25 Dollars and a lot of hassle they saved me, even-though i would have happily returned it.
Best service, i definitely recommend!
Rating: 5 / 5
I used to shop for personalized gifts at Cafepress, but tried InkGarden after reading your recommendation. Service and quality are wonderful and the prices are much better when you compare to Cafepress.
Thanks to you guys InkGarden is my new favorite online shop!
Rating: 5 / 5
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