Posted by Pascal on January 01, 1970
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Pascal Smits is an expert in graphic design, print quality accuracy, product analysis and production process. With a background in print process management and printer development, Pascal is an all round expert.
They are cheap for a reason.
Rating: 2 / 5
Typical large company: it's impossible to speak to a human besides someone in a call-center who knows nothing about printing!! Result: crap useless business cards. Used vistaprint to save money: in the end it costed me money, time and aggravation.
Rating: 2 / 5
Snapfish is useless: I ordered graduation invites from their website. A few minutes after i placed the order i realized there was a spelling error, so i tried to contact Snapfish about it. Their Live chat was totally useless, their phone support seems to be outsourced to some third world country. It took me over an hour to finally speak to someone who promised me they would correct the spelling error.
The cards just arrived at my house, and guess what: They did not correct the spelling error! Totally useless!!
Rating: 1 / 5
We had a wonderful experience with Overnight Prints. My husband and me wanted a new business card design, and after creating the perfect design with their online design tool we decided to give them a go and placed an order.
Unforunately we had made an error in the design that we noticed a couple of hours after ordering. We gave them a call and spoke to a friendly person who immediately corrected the error for us.
Our new business cards do make a good impression, and we are impressed by overnight prints good old fashioned customer service.
Rating: 5 / 5
I love Cafepress, this company has the best customer service: My sister ordered a printed sweatshirt for my son from them. Unfortunately it didn't fit him (the sweatshirt was to large). We contacted RMA and within a few hours they replied: we will send you a new one in the correct size. we didn't have to ship the old one back, which saved me postage and a trip to the postoffice. I never had this happen before, very impressed by Cafepress!
Rating: 5 / 5
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