Posted by Pascal on January 01, 1970
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Pascal Smits is an expert in graphic design, print quality accuracy, product analysis and production process. With a background in print process management and printer development, Pascal is an all round expert.
Hello, I called customer service a few days ago with questions regarding the wedding cards I was attempting to order. A customer service representative by the name of Samara, not only navigated me through the site but informed me how to change colors, fonts, where to find offers, how and where to request the quick shipping (fasting shipping) and information on how to ask the designer for minor changes. She was extremely efficient, professional, knowledgeable, competent and friendly. Like I stated to her, I am extremely stress prone so to have such a pleasant experience and smoother process with ordering my wedding invites, that call truly made my week! I will be referring any and all contacts to order from this company, as she was just so helpful and resolved all my issues.
Rating: 5 / 5
MOO is the best! I started working from home crafting dog products and I need some professional business cards and accessories. My neighbor is a freelancer and he recommended Moo. Since I am just starting out I went for their most simple and less expensive option, but I will upgrade my business cards in the next couple of months.
Rating: 5 / 5
Being their customer for several years and never encountered any problems before, the last order was dissapointing. The quality of the photo's was grainy, but they did solve the manner and reprinted my invitation cards free of charge.
Rating: 4 / 5
Tiny Prints did not deliver my order by the delivery date, even though I paid for super rush delivery. The did not contact me to say anything was holding up my order. The auto message when you call even said they weren't experiencing delays and all orders were being sent on time. Two different Tiny Print reps aid I would get the order the following day. When I called again to question that, because it was the night before the new delivery date and they still hasn't printed yet, they admitted after some questioning that I would not receive the order the next day. I wasted hours creating the invitation on Tiny Prints and now need to start over with someone else because Tiny Prints has false advertising, poor customer service, and claim copyright issues for not sending me the file to go elsewhere.
Rating: 1 / 5
Fast and efficient service that delivers as promised. Highly recommended...
Rating: 4 / 5
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